Shipping & Returns

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Return Policy 

  • Return for refund (original purchase price only, shipping and handling is NOT refundable): 15 days from the Invoice date
  • Return for replacement: Within 15 days from the Invoice date

Unless another return policy is indicated on the item, products sold by CELL-NERDS™ are covered by the following Standard Return Policy. All products covered under this Standard Return Policy are backed by a 15-day Money Back Guarantee. You may return the item(s) to us within 15 days of your purchase for a refund for ANY REASON. Whether the product is defective, you simply changed your mind, or are just not satisfied with the product that you received, you are welcome to send it back to us for an exchange or refund. **Please note that the original and return shipping and handling charges will NOT be refunded or reimbursed under any circumstances**.

Please send your returns to:

CELL-NERDS LLC
Attn: WEB RETURNS
PO Box 770037
Miami, FL 33177

All Returns MUST include a copy or the original sales invoice.
CELL-NERDS™ in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective.

Shipping

  • We are proud to support the USPS and offer First Class and Priority services. All our orders are shipped within 24hrs of receiving a payment confirmation.

  • All orders are shipped with a Tracking number.

International Shipping Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through e-mail. They will be glad to assist you.

Click on the Bongo logo in the corner to get started!


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